Donor Relations Coordinator
Organization: Chabot Space & Science Center
Job Type: Full-time
Location: Oakland
Salary Range: $28.85 – $31 per hour
Job Summary
The Donor Relations Coordinator is a full-time, onsite role and a key member of Chabot’s Development team.
This position reports to the Director of Development and closely partners with all members of the
Development team, coordinating the planning and dissemination of all communications related to donor
cultivation and stewardship, including donor impact reports and other updates, special promotions and
campaigns, donor profiles and other content in e-newsletters, and event invitations and follow-up. This
individual also supports donor engagement, holding responsibility for timely gift acknowledgement and
recognition, supporting the development and execution of member and donor events, and assisting with
benefits fulfillment. This role requires an individual with exceptional people, project and data management
skills, as well as the ability to develop and share compelling narratives, both verbally and in writing.
Full Job Description
Duties/Responsibilities:
Communications & Fundraising Responsibilities
• Coordinate essential donor communications, including email updates and reports, donor
acknowledgements, and ongoing renewal and pledge reminders.
• Partner with Individual Giving Manager and Director to design, develop, and distribute quarterly Donor
Impact Reports, managing timelines, helping to curate and draft content, and generating distribution lists.
• Coordinate the scheduling of all member/donor communications with both Development and Marketing
teams to appropriately modulate Chabot’s overall communications calendar and ensure consistency and
alignment around messaging.
• Conduct individual prospect research to help identify both new donors and those with the ability to
upgrade their support; mine event data and attendance lists for new prospects and donor networks;
prepare and/or update prospect profiles in advance of donor/prospect meetings.
• Support invitation and attendance management and prospect research for fundraising/cultivation events.
• Partner with other Development team members to engage both current and prospective donors, helping
to build the individual donor pipeline on an ongoing basis.
Stewardship & Events Responsibilities
• Track and provide timely benefits fulfillment for individual donors and business partners.
• Support Individual Giving Manager in developing, scheduling, and coordinating donor programs and
events, including arranging food and beverage and managing other event logistics, as appropriate.
• Coordinate appropriate documentation, communications, and tracking for donor programs and events,
including managing invitations and tracking attendance, key donor interactions, and follow-up.
• Collaborate with Membership Coordinator and the Visitor Services team to provide high quality
hospitality/customer relations for all donors, including conducting onsite tours for donors and prospects;
monitor and respond to Development email and phone inquiries.
• Represent Chabot at exhibit openings and public programs like festivals, as well as other major events
(both internal and in the community) to help promote donor and member participation.
Administrative & Data Management Responsibilities
• Collaborate with Membership Coordinator to regularly evaluate and build efficiencies in department
systems and processes related to donor and member tracking and relationship management.
• Manage list generation, maintenance and updating for ongoing donor communications, including
newsletters/reports, event invitations, solicitation campaigns, and other appeals.
• Maintain data integrity for individual donor accounts, including tracking of donor communications,
engagement, and event attendance, as well as managing routine data clean-up.
• Reconcile contributed income reports with members of the Finance team on a monthly basis.
• Support the Director in preparing reports, prospect lists, and other collateral for Development Committee
and Board meetings.
• Support Membership Coordinator, as needed, in managing and responding to requests for donations from
other nonprofits.
• Additional duties as assigned.
Required Skills/Abilities:
• Ability to work well in a team environment and collaborate effectively with both staff and volunteers.
• Excellent interpersonal and problem-solving skills, with the ability to create and manage organizational
systems and tools.
• Strong written and verbal communication skills, with the ability to create compelling narratives for a
variety of audiences.
• Ability to work independently, proactively, and to prioritize and manage multiple projects at once.
• Highly organized, detail oriented, and deadline driven.
• Knowledge of science, technology and education is helpful.
• Ability to exhibit tact and diplomacy and respect donor confidentiality.
• Flexibility to work evenings, weekends, and holidays as needed for events and programs.
Education and Experience:
• BA/BS degree or equivalent combination of education and work experience.
• Two or more years working in nonprofit Development or Membership.
• Demonstrated interest in science, astronomy, and STEAM education preferred.
• Proven track record in database and systems management.
• Excellent computer skills, including proficiency with Microsoft Office Suite, Constant Contact or the
equivalent, GoFundMePRO and Salesforce or a comparable integrated CRM system.
• Experience dealing with high level volunteers and board members a plus.
Work Environment:
Must be committed to working in a diverse workforce with dignity and respect, appreciating unique
backgrounds and experiences, and fostering an inclusive and welcoming environment for everyone.
Physical Requirements:
The physical requirements listed below are characteristic of those that must be met to successfully perform the
essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
• Ability to work at a desk/computer up to 85% of time.
• Ability to sit, stand, and walk for extended periods of time.
• Ability to lift 25 pounds.
• Ability to work indoors in environmentally controlled conditions, or outdoors in seasonal temperatures.
• Ability to work in sometimes loud and active environments for an extended period.
• Ability to work in crowded environments.
CHABOT IS AN EQUAL OPPORTUNITY EMPLOYER
Chabot is an Equal Opportunity Employer committed to diversity, equity, and inclusion. Our employees are
people with differing strengths, experiences, and backgrounds who share a passion for bringing science to the
full range of our community – sparking excitement about a universe of possibilities beyond our planet.
Diversity not only includes race and gender identity but also age, disability status, veteran status, sexual
orientation, religion, and many other parts of one’s identity. All our employees’ points of view are key to our
success, and inclusion is everyone’s responsibility.
Organizations Website: https://chabotscience.org
How to Apply: https://www.indeed.com/job/donor-relations-coordinator-d0dd548ee9f41287