Key Responsibilities:

1. Database Management:

• Maintain and oversee the organization’s donor database (an overlay of Salesforce), ensuring accurate and up-to-date records.
• Develop and implement data entry protocols, data hygiene, practices, and quality control procedures.
• Conduct regular audits of the database to ensure data accuracy and completeness.
• Serve as lead staff member in database conversion.

2. Campaign Support:
   • Create and manage campaign-specific records, tracking donations, pledges, and donor interactions.
   • Generate reports and analytics to support campaign planning, donor cultivation, and stewardship efforts.
   • Provide data analysis and insights to inform campaign strategies and decision making.
3. Donor Relations:
   • Support donor segmentation, targeting, and personalization efforts by providing accurate and relevant data.
   • Assist in the preparation of donor acknowledgement letters, receipts, and other correspondence.
   • Ensure donor information is kept confidential and secure, in compliance with privacy laws and organizational policies.
4. Reporting and Analytics:
   • Develop and generate regular and ad hoc reports on campaign progress, fundraising metrics, and donor trends.
   • Analyze data to identify patterns, opportunities, and areas for improvement.
   • Present findings and recommendations to the executive director, board of directors, and capital campaign committee.
5. Training and Support:
   • Provide ongoing support and troubleshooting for database-related issues.
   • Stay current with industry trends and advancements in database management and fundraising technology.
6. Technology Integration:
   • Implement and manage software upgrades, enhancements, and new functionalities as needed.

Qualifications:

• Bachelor’s degree in information technology, data management, nonprofit management, or a related field; advanced degree preferred.
• Minimum of 3 years of experience in database management, preferably in a nonprofit or fundraising environment.
• Proficiency in donor management software (e.g. Salesforce, Raiser’s Edge, etc.)
• Strong analytical and problem-solving skills.
• High degree of professionalism, integrity, and confidentiality.
• Familiarity with fundraising principles and practices, especially capital campaigns, is preferred.