Communications Coordinator (Bilingual)
Bilingual in English/Spanish Required - Additional $1.00 per Hour (Must Pass Agency Bilingual Test)
Dimensions
Staff: Volunteers (1-5)
Essential Functions
- Manage the development of content for social media platforms (e.g., Facebook, Instagram, LinkedIn, Twitter, etc.) following current best practices and industry trends.
- Contribute photography, graphic design, and copyrighting to marketing efforts.
- Ensure brand and quality consistency across platforms in alignment with agency standards as well as the agency’s Mission, Vision, and Values.
- Collaborate with program staff to ensure visual brand and quality consistency across all physical sites in alignment with agency standards as well as the agency’s Mission, Vision, and Values.
- Conduct market research and monitor trends in social services in our service area and nationally.
- Monitor channels for community response to the activities of Catholic Charities and our areas of service.
- In collaboration with the Development Specialist, coordinate the generation and maintenance of press, e-mail, mailings, and other outreach lists for education and fundraising efforts.
- Maintain relationships with marketing vendors.
- In collaboration with the Purchasing Specialist, conduct research to ensure competitive pricing.
- Support the Mission, Vision, and Values of Catholic Charities in the performance of all essential job functions and responsibilities.
Note: Catholic Charities considers this position to be a mandated reporter of child abuse and elder abuse.
Other Responsibilities
- Some travel within Sonoma, Lake, Mendocino, and Napa counties as needed.
- Work with Diocese of Santa Rosa and local parishes as appropriate and requested.
- Perform other related duties as assigned.
Agency Culture
It is essential that all employees of Catholic Charities aspire to the following:
-A commitment to the agency’s mission, vision, and values.
-A commitment to excellence in everything we do.
-A commitment to performance and quality improvement.
-A commitment to outcomes and measured results.
-A commitment to innovation and to what is possible.
Education, Experience, and Skills Required
- Bachelor’s degree in communications, journalism, marketing, or public relations; one or more years of experience in nonprofit marketing, communications, or public relations with demonstrated success required. Four to six additional years of successful experience in the area of communications, journalism, marketing, or public relations may substitute for the bachelor’s degree.
- Bilingual (English/Spanish), passing score on the Catholic Charities’ test of oral and written Spanish fluency required.
- Experience in fundraising, as well as advocacy or other upstream approaches to homeless services, immigration, and food access.
- Experience designing and producing print materials and publications that inspire existing stakeholders and attract a new audience. Photography, videography, and film editing experience a plus.
- Proficiency using social media outlets (e.g., Facebook, Instagram, Vimeo, LinkedIn, Twitter, or other) and web design programs (e.g., WordPress, FireSpring, Squarespace, or other).
- Ability to manage multiple projects at a time.
- Ability to demonstrate excellent judgment and discretion with sensitive issues.
- Ability to effectively work independently and in a team setting.
- Commitment to working with shared leadership and in cross-functional teams.
- One (1) or more years’ experience supporting volunteers is desirable.
- Computer literacy in word processing, database management, and page layout including Microsoft 356 suite, Adobe Creative Suite (InDesign, Photoshop, Illustrator), Canva, Constant Contact or equivalent. Experience driving SEO performance. Ability to troubleshoot basic HTML/CSS. Experience with CRM databases (Blackbaud, etc.)
- Strong written and verbal communication; organization, conflict resolution, and problem-solving skills.
- Excellent interpersonal skills, cooperative, friendly, proactive, and helpful attitude with clients and co-workers. Ability to work closely with clients and other employees to ensure a positive and constructive environment within the program or department and throughout the Agency.
- Passion and enthusiasm for the mission of Catholic Charities and its clients.
- Valid driver license and at least state required minimum of automobile insurance, clear DMV driving record and ability to provide own transportation. Must be willing and able to travel between agency sites.
- Must pass DOJ background clearance (fingerprinting) in accordance with the Diocese of Santa Rosa’s policies prior to start of employment.
Pay: $26.00 - $27.00 per hour + additional $1.00 per Hour (Bilingual stipend - must Pass Agency Bilingual Test)
Equal Opportunity Employer
Catholic Charities of the Diocese of Santa Rosa is an Equal Opportunity Employer, seeking the best and brightest. Our organization does not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, disability, age, marital status, membership or activity in a local human rights commission, or status with regard to public assistance. We support, educate, create opportunities for, and ensure the wellbeing of our staff for the betterment of those most in need.
CCDSR participates in E-Verify, an Internet-based system that compares information entered by an employer from an employee’s Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility.