Job Description:

• Database management - Serve as in-house Blackbaud/Raiser’s Edge expert and primary “owner” of GAIA’s donor database; Perform daily maintenance and enhancement of constituent records using Blackbaud and Classy; Monitor and maintain the accuracy, integrity and security of all data; Process/record all donations in a timely manner in partnership with Director of Finance;  Support Executive Director with acknowledgement letters, Support Director of Development & Communications  with development-related analysis.
• Fundraising - Support stewardship activities; Support the planning and execution of vision trips to Malawi; Execute the distribution of the Annual (Year End) Appeal.
• Grants - Coordinate reporting and communication on grants from Individuals, Family Foundations, Religious Organizations, and Corporations.
• Events - Support the Director of Development & Communications in the coordination and execution of fundraising events and campaigns throughout the year; Manage on-site volunteers, and vendors; Help create and manage event sponsorship and invitation mailings, and manage response lists; Oversee post-event activity, especially accurate and timely acknowledgement of all gifts received.

General

• Organize and coordinate operations and procedures to ensure organizational effectiveness and efficiency.
• Administrative support including maintenance of files, preparing presentation slides, and any other tasks that may reasonably be assigned by GAIA’s Development & Communications Director.
• Maintain inventory of office supplies and GAIA promotional materials, letterhead, envelopes, labels, etc. 
• Maintain shared calendar, coordinate meetings and provide meeting support as needed.
• Answer phone calls in the office.
• Monitor general info@ emails, redirecting to relevant staff members when required and responding to general inquiries.
• Liaise with IT specialists and facility management vendors to resolve any problems with networks, computers, phone systems, copy machines, etc.
• Book travel and accommodations as needed
• Compile the Board of Trustee packets (agenda, reports, financials, etc.) for quarterly meetings. 
• Work with the Development Director to produce, distribute and manage prospective trustee packets.
• Create/maintain a system for organizing materials on the organizational server.
• Assist with website updates and execution of posts on social media channels as needed.
• Support in booking  in-house or off-site activities, such as board meetings, donor lunches etc.

Qualifications:

Required

• A passion for global health and improving lives 
• 2-3 years of experience in an in-person office environment
• Proficiency in Blackbaud/Raiser’s Edge, Classy, Adobe, Excel, and Google Drive and a willingness to learn additional software 
• A successful track record of collaborating across cultures and continents 
• A self-starter who is eager to take initiative, learn and share new ideas 
• An ability to problem solve 
• Superb attention to detail and demonstrable skill for system and process management
• Outstanding written and verbal communications skills
• Ability to manage multiple projects simultaneously and produce high-quality work in a deadline-driven environment
• English language proficiency required 

Preferred

• Experience working at a nonprofit organization
• A background in fundraising, marketing, or as an executive assistant at a high-performing organization
• In-depth knowledge of customer relationship management platforms, such as Blackbaud/Raiser’s Edge, Salesforce, or Classy.

It is not intended that the above listed qualifications reflect every job duty, responsibility, or task that the employee may be called upon to perform. The employee is expected to perform all job-related duties and tasks assigned by his/her supervisor (Director of Development & Communications).