Responsibilities
Donor Relations
● Under the direction and supervision of the Director of Development, manage all aspects of CAAM’s individual giving programs, including fundraising, communications, appeals, and events
● Retain a portfolio of current donors, implement acquisition strategies for donor and program growth, and develop reengagement strategies for lapsed supporters
● Research, identify and cultivate new donor prospects, initiate contact, and maintain ongoing relations with current donors and prospects via direct communications over email, phone, and one-on-one and group meetings (virtually and in person); at CAAM fundraising events and programs; and external arts and community events
● Work with Development staff to implement and maintain an effective moves management strategy; move existing and potential donors toward solicitation and closure
● Establish and maintain a donor stewardship program to ensure that new donors are stewarded accordingly and that existing donors have opportunities to increase their level of support on an annual basis
● Revamp and continually evaluate donor types and levels, thank yous and acknowledgments; and develop ways to retain and increase contributions
● Make recommendations for the implementation of new giving circles to support programs and other organizational activities; help manage and coordinate implementation of giving circle program(s)
● Work with Director of Development, Executive Director, Board Members, and programs staff to provide ongoing support of their cultivation and stewardship efforts of donors and prospects
● Plan, organize, and provide support for fundraising and cultivation events. Work with appropriate CAAM staff and events contractors on planning and execution of events.
● Work with Development Associate/Assistant to process all donor relations activities, ensuring accuracy, prompt communications, and proper donor recognition, and work with festival ticketing staff to ensure quality customer service and streamlined donor transactions
● Work with the Development Associate/Assistant to maintain accurate donor records in DonorPerfect, CAAM’s donor relationship management database
● Track, analyze, and report on the progress of individual giving programs on a monthly basis
● Professionally represent and serve as an effective ambassador of CAAM at appropriate external arts, civic, community, and fundraising and social events
● Maximize CAAM’s donor programs by soliciting user feedback, and implementing and analyzing donor surveys
● Research national giving trends and analyze for strategies to build individual donor base
● Develop specific local, regional, and national donor outreach strategies, needs, and benefits
● Contribute to the Development department’s annual operating plan and meet or exceed annual fundraising goals
● Supervise development interns and volunteers in partnership with the Development team
● Other Development-related duties as assigned
Communications/Partnerships
● Work with Development and marketing and communications team to create compelling online and direct mail campaigns and solicitations for annual giving and special appeals
● Organize and deploy select content for CAAM In-Focus, an e-newsletter for CAAM’s closest supporters and prospects
● Develop new and retain existing community partnerships to enhance the donor experience, leverage CAAM’s profile and affiliations, and strengthen retention
● In partnership with marketing team members, implement strategies for building and utilizing email contact lists
● Work with graphic design consultants and printers to produce materials for fundraising campaigns and events
Qualifications
● Proven track record and experience with donor cultivation and fundraising.
● Strong project management, organizational skills, and resourcefulness in reaching goals.
● Excellent writing, presentation, and analytic skills.
● Ability to interact professionally and respectfully with donors, community partners, board members, volunteers, staff, and the general public.
● Ability to exercise good judgment and maintain confidentiality of information.
● Ability to cultivate meaningful relationships with donors and negotiate reciprocal programs with partner organizations.
● Capacity to take initiative and work collaboratively and effectively within the organization as well as with external entities.
● Efficiency working on both PC and Mac OS platform, database software, MS Office and project management softwares, and web applications (e.g. e-marketing, and e-surveys).
● Experience with DonorPerfect and Filemaker Pro databases preferred.
● Experience with email marketing programs.
TO APPLY
Please email a resume and a cover letter, containing in the email subject “Individual Giving Officer” to jobs@caamedia.org. No phone calls please.
NOTE: Early applications encouraged. Please check our website: caamedia.org for details.
ABOUT CAAM: The Center for Asian American Media is a non-profit organization dedicated to presenting stories conveying the richness and diversity of Asian American experiences to the broadest audience possible. We do this by funding, producing, distributing, and exhibiting works in film, television, and digital media. CAAM is an equal opportunity employer. CAAM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws